{"id":2996,"date":"2025-10-09T12:25:43","date_gmt":"2025-10-09T10:25:43","guid":{"rendered":"https:\/\/www.quinta-consulting.de\/?p=2996"},"modified":"2026-01-12T13:57:27","modified_gmt":"2026-01-12T11:57:27","slug":"dr-friesen-as-guest-speaker-at-the-marketing-committee-of-the-german-parking-association","status":"publish","type":"post","link":"https:\/\/www.quinta-consulting.de\/en\/publications\/presentations\/dr-friesen-as-guest-speaker-at-the-marketing-committee-of-the-german-parking-association\/","title":{"rendered":"Dr. Friesen as Guest Speaker at the Marketing Committee of the German Parking Association"},"content":{"rendered":"<figure id=\"attachment_3009\" aria-describedby=\"caption-attachment-3009\" style=\"width: 700px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3009\" src=\"https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-scaled.jpeg\" alt=\"\" width=\"700\" height=\"382\" srcset=\"https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-scaled.jpeg 2560w, https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-300x164.jpeg 300w, https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-1024x559.jpeg 1024w, https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-768x419.jpeg 768w, https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-1536x838.jpeg 1536w, https:\/\/www.quinta-consulting.de\/wp-content\/uploads\/AdobeStock_1712811866-2048x1117.jpeg 2048w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption id=\"caption-attachment-3009\" class=\"wp-caption-text\">Copyright Adobe Stock\/ SamiaAkter, 2025<\/figcaption><\/figure>\n<p>The Marketing Committee of the German Parking Association has met in W\u00fcrzburg on October 29, 2025. Dr. Mark Friesen, Founder and Managing Partner of QUINTA Consulting, has been invited as a guest speaker to present on the topic \u201cFrom Instinct to Insight \u2013 Truly Understanding Customer Needs and Satisfaction in Parking\u201d.<\/p>\n<p><!--more--><\/p>\n<p>QUINTA Consulting has already conducted online surveys with thousands of customers for more than 100 parking facilities for this purpose. Experience shows how parking operators can use systematic online surveys and continuous monitoring to make customer satisfaction measurable, improve service quality, and strengthen their competitive position.<\/p>\n<p>\u201cCustomer satisfaction is not a matter of gut feeling, but the result of measurable data and consistent analysis. Only those who truly understand their customers\u2019 expectations can sustainably improve service quality,\u201d emphasized Dr. Friesen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Marketing Committee of the German Parking Association has met in W\u00fcrzburg on October 29, 2025. Dr. Mark Friesen, Founder and Managing Partner of QUINTA &#8230;<br \/><a class=\"read-more\" href=\"https:\/\/www.quinta-consulting.de\/en\/publications\/presentations\/dr-friesen-as-guest-speaker-at-the-marketing-committee-of-the-german-parking-association\/\">Weiterlesen<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-2996","post","type-post","status-publish","format-standard","hentry","category-presentations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dr. Friesen as Guest Speaker at the German Parking Association<\/title>\n<meta name=\"description\" content=\"The Marketing Committee of the German Parking Association has met on October 29, 2025 and invited Dr. Mark Friesen as a guest speaker.\" \/>\n<meta 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