New customer-centric tariff models – improved value-based parking for operators and customers alike

Mark Friesen (Parking Trend International, Vol. 27, No. 2, p. 38-41)

A common practice when establishing parking fees for short-term parking are tariff models that for the most part are based on hourly billing increments so as to reach a maximum in the course of the day. In the past few years, other service industries have proven that more equitable customised solutions are possible. Tariff models that place greater emphasis on the customer value are a concept that both on- and off-street parking space operators can benefit from.

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